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Question:
(a) ‘Quality has been identified as one of the performance objectives.' Give three reasons why quality is important for a service provider such as a Tourist resort.
(b) Differentiate between quality assurance and quality control.
(c) Discuss the various stages in the development and implementation of the quality planning and control activity.
(d) Wire mesh products Ltd manufactures wire fencing. The quality control officer wants to use control charts to monitor the quality of the product better. The number of defects for each of 20 samples are shown in the table below.
(i) Using the above data, calculate the Upper and lower control limits for a C-Control chart. ( Use any appropriate formula )
(ii) Draw a C-Control chart on graph paper.
(iii) Deduce whether the system is under control or not.
What are six ways judges selected based on the courts system?
Question: You are the Operations Manager at Alien University and one of your responsibilities is to manage the supplies of the University. One of your suppliers has given you
How can marketers use the VALS information to serve consumers better? Name five types of products or services for which the VALS information would be particularly useful. Explain.
What are the advantages of the demand management strategies? The advantages of the demand management strategies are as illustrated here: a. While ‘off peak’ quite than contr
Your responses should be well-rounded and analytical and should not just provide a conclusion or an opinion without explaining the reason for the choice. For full credit, you need
Read the required article "Perfecting Project Management" by Drew Robb. List three ways a project manager could use the data described in the article to keep the project on track a
What are the demand management strategies? Demand management strategies: It is aims to affect customer demand levels at exact times, so as to match demand closer to the o
what are the benefits of effective operations management. Discuss.
Why is it necessary for an organization to appraise performance formally? Describe some situations in which an organization would be wise if it did not appraise performance formall
Create a project for the local car rental agency that calculates rental charges. The agency that calculates $15 per day plus $0.12 per mile. Form: Use text boxes for the customer n
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