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Question 1
The type, structure, and composition of individual teams vary within an organisation.
a) Differentiate between formal teams and informal teams, using appropriate examples for each type.
b) Discuss the advantages and disadvantages of working in teams.
Question 2
a) In most business organisations, communication will flow:
1. Upward 2. Downward 3. Horizontally
Briefly explain each of the above communication flows.
b) Effective communication have to be capable of achieving feedback. Describe what is meant by the concept of feedback and list the criteria for giving and receiving feedback.
Measurement: The third method of data collection is measurement where standardized instruments are used to measure variables. For example, scientific instruments such as th
Question : (a) What are the skills required from change agents in order to manage the different kinds of change effectively? (b) What are the four basic change management st
Aids to Searching Subject searching in OPAC creates certain problems for the users. Several OPACs have been developed to ease vocabulary selection and aid in searching. When
Writing a contract Most commonly used contracts are developed from earlier contracts that are subsequently modified to fit the situation in hand. Organisations usually have a
QUESTION Refer to the table annexed which shows a summary the selection process at Toyota USA. This process lasts for about 20 hours and involves six phases spread over a span
Sequence Arrangement: Distribution of library materials in the library may be based on any one or more of the following features. Access Consideration : The library may d
Information Services: Some of the significant information services which have been evolved as a result of developments in communications are: electronic delivery of documents,
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Direct contracting is another procurement method that is used under a limited number of exceptional circumstances. In Direct contracting method, contract for works or supply is ma
Satisfaction Level: Ideally, DDS should target at satisfying all the requests it receives for the supply of the documents. However, in practice this target is not achievable e
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