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1. Explain the link between productivity and quality?
2. Who do van Biema and Greenwald (1997) and Drucker (1991) suggest are responsible for the slow growth in service sector productivity?
3. What is the difference between performance and productivity measurement?
Demand for Caruso's Frozen Pizza (CFP) is normally distributed. The demand for CFP averages 400 per day with a standard deviation of 200. Weekly demand (5 days) averages 2,000 unit
what are the benefits of effective operations management. Discuss.
The product design group of Flores Electrick Supplies, Inc., has determined that it needs to design a new series of switches. It must decide on one of three design strategies. The
An urn contains nine white balls and 11 black balls. A ball is drawn and replaced. If the ball is white your opponent pays you 25 cents. If it is black you pay him 25 cents. You ha
Communication is a two-way process. Communication is a series of loops. A message must be sent and the message must be received. However, the message must also be understood and ac
Scope of operation management
Corporate cultures within companies that successfully implement TQM typically emphasize individualism, hierarchy, accountability, and profits. True False
What are the differences between bottom-up and top-down estimating approaches? Determine advantages and disadvantages for using each approach. Under what conditions would you prefe
What are routine and strategic decisions? Routine decisions are of repetitive nature that do not need much analysis and evaluation, are in the context of everyday operations of
under what conditions would a project manager make changes to a baseline? Be sure to give at least 1 example for each condition
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