Determine the employee role of dominance, Marketing Management

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Question 1:

Determine the Employee Role of Dominance

Detailed explanation on ‘Employee Role in Service Designing'

Question 2:

What is service differentiation? Explain service differentiation strategies

Concept of ‘Services Differentiation'
Detailed explanations on ‘Service Differentiation Strategies'

Question 3:

Briefly describe the five factors that influence the level of adequate service

Detailed explanation on ‘Level of customer expectations'

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