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Question 1:
With the help of an organisation chart, explain the importance of: 1. The Front Office Department 2. The Reservation Office 3. The Housekeeping Department
Question 2:
Describe the various functions and duties of the:
- The external auditor - The Internal Auditor - The night Auditor - The Financial controller
Question 3:
What quality assurance procedures would you establish in the provision of hotel accommodation of a first class hotel?
Question 4:
What are the main hotel plans on which room rates are based? How do these plans fit in the various packages offered by the hotel or the tour operator?
Question 5:
The rate of room occupancy depends on various factors, often beyond the control of the management. What are these factors and what measures can you recommend in order to increase average room occupancy?
standard form of L.P.P
Lamination is construction by an over layering facet, just as one makes a sandwich by layering a vegetable over a layer of bread. According. to Ranganathan "when the basic layer is
Change Order Management In previous section we learnt that incentives motivate and penalties keep a check for faults that occur in a project. In this section we will understand
QUESTION (i) Explain the term Position Audit and discuss how it helps an organisation perform better planning (ii) The marketing manager of Juicy Drinks Ltd has invited you
In most modern organizations, the employment relationship has shifted from being life-long with career management provided by the organization into being more short-term with emplo
QUESTION (a) There appears to be an emerging consensus that the movement towards good governance must include initiatives to strengthen the institutions of government and civil
Question: (a) There are different types of advertising strategies adopted by Organizations in order to increase their sales force. The strongest advertising strategies
State the distinguishing features of literature as a mode of language use by citing examples?
Definition Allen Kent provides a description of some of the concepts associated with the resource sharing activity in the following terms: Resource sharing in libraries is
QUESTION 1 (a) Define 'A Group' and with the help of a diagram explain the different stages in 'Group Development' (b) Explain the characteristics of an 'Effective Team'
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