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Question 1:
With the help of an organisation chart, explain the importance of: 1. The Front Office Department 2. The Reservation Office 3. The Housekeeping Department
Question 2:
Describe the various functions and duties of the:
- The external auditor - The Internal Auditor - The night Auditor - The Financial controller
Question 3:
What quality assurance procedures would you establish in the provision of hotel accommodation of a first class hotel?
Question 4:
What are the main hotel plans on which room rates are based? How do these plans fit in the various packages offered by the hotel or the tour operator?
Question 5:
The rate of room occupancy depends on various factors, often beyond the control of the management. What are these factors and what measures can you recommend in order to increase average room occupancy?
T ools and techniques used for quality assurance All the tools used for quality planning and quality control are used for quality assurance as well. In addition to these tools
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Question 1 What are the advantages and disadvantages of case studies? Question 2 In a research paper, what is meant by the Method Section? Explain Question 3 What is sam
Information Services: In that part we shall discuss eight types of information services: Current Awareness Service (CAS) Selective Dissemination of information (SDI)
Non-Conventional-Modern Forms: In many western countries, modern and sophisticated forms of library catalogue are slowly replacing the card catalogue. Some of these forms a
Question 1: (a) Describe five main benefits of e-business to businesses, consumers, and society. (b) Using appropriate examples, describe the different types of dynamic pri
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Question 1 What is pressing? Explain the purpose of the pressing Question 2 Write short notes on the CAD/CAM Question 3 Describe the meaning of following terms-
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