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Question 1:
With the help of an organisation chart, explain the importance of: 1. The Front Office Department 2. The Reservation Office 3. The Housekeeping Department
Question 2:
Describe the various functions and duties of the:
- The external auditor - The Internal Auditor - The night Auditor - The Financial controller
Question 3:
What quality assurance procedures would you establish in the provision of hotel accommodation of a first class hotel?
Question 4:
What are the main hotel plans on which room rates are based? How do these plans fit in the various packages offered by the hotel or the tour operator?
Question 5:
The rate of room occupancy depends on various factors, often beyond the control of the management. What are these factors and what measures can you recommend in order to increase average room occupancy?
QUESTION a) List 5 factors affecting productivity b) List 3 factors affecting productivity which are controllable at company's or project level and 2 factors affecting produ
Current Awareness Services: Current awareness services are designed to keep the user abreast of information in thier area of work or interest that has recently been published
P rioritising the customers It is difficult to give the same importance to all customers. One could think of the old proverb about the individual rank in the organi
Question 1 What are the various basic shots? Question 2 Describe the ways in which light can be measured in detail Question 3 Write a long note on the SLR camera.
Publishers' Casings and Paperbacks It is a light straw-board cover, over which an attractive coloured cloth is glued. This casing is attached to the book itself by narrow tap
Communities of Practice Differ and Structure Though a neighbourhood is called a community, not every community is called Community of Practice. Similarly, not everything which
Problem (a) Explain the relevancy of social networks, social networking, and social media to the practice of public relations. (b) "It "ain't" your aunts or uncles way anym
Question : a) The process of reform and modernisation of the public sector in Mauritius started as far back as in the 1990s. What according to you have been the major pressu
Selection of potential suppliers This is an important function of the purchase department. If the material under reference is a standard item covered by company standards, the
P rogress billings and payments: Payment is the valuable control tool in your hands. You should ensure that progress payments are determined objectively and design
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