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Question 1:
With the help of an organisation chart, explain the importance of: 1. The Front Office Department 2. The Reservation Office 3. The Housekeeping Department
Question 2:
Describe the various functions and duties of the:
- The external auditor - The Internal Auditor - The night Auditor - The Financial controller
Question 3:
What quality assurance procedures would you establish in the provision of hotel accommodation of a first class hotel?
Question 4:
What are the main hotel plans on which room rates are based? How do these plans fit in the various packages offered by the hotel or the tour operator?
Question 5:
The rate of room occupancy depends on various factors, often beyond the control of the management. What are these factors and what measures can you recommend in order to increase average room occupancy?
Question 1: Mention and discuss three important codes of ethics established by the World Tourism Organisation regarding tourism development with respect to the facilities pr
Product standards Product standards bring about a high quality of products. The customer needs continuous assurance of the credibility of a product for sustained relationship w
Problem 1 (a) Radio as a medium of communication has advantages over Television and Print media. Explain three advantages of Radio and highlight two situations, with examples,
In the past, in the Universe of Documents, the general trend has been to narrow the extension of a subject embodied in -a document taken as a whole. Therefore, there has been a gen
five to make a displeased student to patonise a school canteen
Reading room -Reader Activity Area in library building-library management The reading room should be located nearest ° to the document collection concerned. The minimum readin
Question 1 What are securities? Describe the features of various types of securities Question 2 What are the main features of corporate bonds? Question 3 Define risk. Wh
QUESTION 1 By referring to internal factors of enterprise productivity, discuss how you would improve the productivity of the organization where you are working in? QUESTIO
Efficient library management: These-functions are carried out by any reasonably efficient library. The emphasis the definition is on the provision of information as a major fu
Development of Library Resource Sharing Network The development of library networks is the result of computerisation of catalogues and bibliographic databases and the developm
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