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Question 1:
With the help of an organisation chart, explain the importance of: 1. The Front Office Department 2. The Reservation Office 3. The Housekeeping Department
Question 2:
Describe the various functions and duties of the:
- The external auditor - The Internal Auditor - The night Auditor - The Financial controller
Question 3:
What quality assurance procedures would you establish in the provision of hotel accommodation of a first class hotel?
Question 4:
What are the main hotel plans on which room rates are based? How do these plans fit in the various packages offered by the hotel or the tour operator?
Question 5:
The rate of room occupancy depends on various factors, often beyond the control of the management. What are these factors and what measures can you recommend in order to increase average room occupancy?
I nputs to quality assurance process The inputs to quality assurance are: P roject management plan: This contains quality management plan which describes how quality
Question 1: (i) Explain the relationship between the Front Desk and the Reservations Department. (ii) Enumerate the various steps in the reservations process and explai
Question 1: Set up a cost control system for a newly established hotel. i) Explain how you would proceed. ii) What set of documentation you will require and wh
LIBRARY CATALOGUE-Introduction Library catalogue is an essential and important tool for any library. This tool has been developed to facilitate the use of reading materials in
Based on the article Nearshoring in Latin America, what are the short- and long-term implications of nearshoring given the current economic conditions?
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Question: (a) Which are the bodies responsible for policies and decisions on the exploitation and use of water resources. Explain their respective roles and functions? (b)
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