Question:

Mr X was appointed as the new general manager of an organisation. After working in the organisation, he observed that there was a lack of discipline among employees, and difficulty to achieve the objectives that were set. According to him, the only solution is to improve the control system in the organisation.

(a) Describe the three types of control in an organisation.

(b) Describe the importance of control in an organisation.

(c) "Too much of control can be bad for an organisation". In this context, explain the negative impacts of too much control in an organisation.