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Question 1:
(a) Define and explain the term "management"
(b) Answer the following by using the context of any given organization as example to support your answers:
i. Describe the term "manager" ii. Discuss the three most common grades of managers and provide an appropriate diagram to illustrate these different levels
(c) Differentiate between a "functional manager" and a "general manager", provide an example for each.
(d) Mintzberg came to the conclusion that managers play about ten different roles, describe the three main overlapping groups that he came up with in respect of the most common managerial roles.
Question 2:
(a). Differentiate between the terms "efficiency" and "effectiveness" within the management context.
(b). Identify and clearly explain the four most common challenges of global competition that effective managers need to work around.
Q. Steps of constructing behaviourally anchored rating scales? Steps involved in constructing behaviourally anchored rating scales (BARS): a. Identify critical incidents:
Meaning & definition: the interview is a selection technique which enables the employer to view the total individual and directly appraise him and his behaviour. It is a method by
Q. What is Subjective performance measures? Subjective performance measures: Subjective performance measures are ratings that are based on the personal standards or opinions of
Q. What is Behaviourally anchored rating scales? Behaviourally anchored rating scales: some times this is called behavioural expectation scales, are rating scales whose scales
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What is the recruitment selection process
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