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Question 1:
(a) Describe five main benefits of e-business to businesses, consumers, and society.
(b) Using appropriate examples, describe the different types of dynamic pricing models.
(c) Explain the differences between intranet, extranet and the Internet from an e-business perspective.
Question 2:
Oracle's Siebel customer relationship management (CRM) helps organizations to differentiate their businesses to achieve maximum top-and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations and it is the world's most complete (CRM) solution.
(a) What do you meant by customer relationship management?
(b) What is a cookie? Describe how the use of cookies in E-Business may impede on the privacy of individuals.
(c) What are the advantages and disadvantages of e-marketing?
(d) A virtual Marketplace can be categorised as follows: a. A virtual Information Space b. A virtual Communication Space c. A virtual Distribution Space d. A virtual Transaction Space Explain in details each of them.
LogicSoft Inc., a start-up that provides enterprise logistic software to transportation companies, is in negotiations with a new customer for a sales contract. The software is hig
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