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Question 1:
(a) Describe five main benefits of e-business to businesses, consumers, and society.
(b) Using appropriate examples, describe the different types of dynamic pricing models.
(c) Explain the differences between intranet, extranet and the Internet from an e-business perspective.
Question 2:
Oracle's Siebel customer relationship management (CRM) helps organizations to differentiate their businesses to achieve maximum top-and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations and it is the world's most complete (CRM) solution.
(a) What do you meant by customer relationship management?
(b) What is a cookie? Describe how the use of cookies in E-Business may impede on the privacy of individuals.
(c) What are the advantages and disadvantages of e-marketing?
(d) A virtual Marketplace can be categorised as follows: a. A virtual Information Space b. A virtual Communication Space c. A virtual Distribution Space d. A virtual Transaction Space Explain in details each of them.
Knowledge The dictionary definition of knowledge is 'organised body of information or the comprehension and understanding, consequent on having acquired an organised body of
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