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Question:
(a) Conflicts, as an aspect of managing change, is inevitable in organisations. Show the main sources of conflict in the workplace and elaborate on three of them?
(b) Describe the five conflict-resolving styles. As a manager, in which situations, will you use the collaboration style?
QUESTION 1 Attempt a SWOT analysis for the Cyber Island Concept in your country. You will have to analyse the business environment in the first instance and propose at least thr
North American Free T rade Agreement (NAFTA) It is a multilateral accord among the United States, Canada, and Mexico. It is also preferred to as the (NAFTZ) North
Ordinal Data: Ordinal data are discrete or discontinuous consisting of categories of variable that are ranked, ordered or compared according to a predetermined standard cl
Objectivity: Objectivity means freedom from bias. A test should yield a clear score value for each performance, the score being independent of the personal judgment of the
PURPOSE AND SCOPE - LITERATURE SEARCH: There are many purposes for reviewing the literature before conducting a research study. The most important one is: To determi
T he Organisation initiator The initiator first identifies the need to purchase a particular product or service to crack an organisational problem. Change management is a c
Selection of Sources: A good approach to literature search is looking up a bibliography, an encyclopaedia or a review publication. This provides background information as also
R easons for quality improvement The Quality Improvement helps the organisation to continuously improve the quality of the product or the service. The quality improvement can
Dealer Library Plan (DLP): Under this plan, as agreement is reached between the library and the publishers or a group of publishers whereby the publishers send books as soon a
AACR-2R Personal names consist of several parts and one of these is selected to form the entry element in a heading. The part of the name that intitates the heading is called
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