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Question:
(a) Conflicts, as an aspect of managing change, is inevitable in organisations. Show the main sources of conflict in the workplace and elaborate on three of them?
(b) Describe the five conflict-resolving styles. As a manager, in which situations, will you use the collaboration style?
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C ontrol of contracts The contract control process commences right at the beginning stage of bid document preparation inviting contractors to bid, and proceeds through the con
Observation Sampling Technique: Since it is usually impossible to observe behaviour for extended period of time because of fatigue and boredom one must plan how and when t
Question: (a) Managers and other change agents use various means for mobilising power, exerting influence over other people, and getting them to support planned change effort
List out the secondary sources of information while pursuing market research
Negotiation Skills Negotiation is an interactive process between two or more parties seeking to find common ground on an issue or issues of mutual interest. Negotiation is als
Speed: The methods, of receiving requests, processing the requests and mode of delivery of fax, electronic-mail or online systems. Documents may also be supplied by any one of
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