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First, select an independent restaurant located in California (fast food, fast casual restaurant, casual dining restaurant or buffet restaurant) and dine in the restaurant. You will need to analyze the service quality of the restaurant in terms of a variety of service quality dimensions. I am going to post the evaluation report of this project on Moodle. Please read each item of the report and fill out the evaluation report. There are two major parts of this project which you need to complete. I will outline the two parts below.Part One:Summarize the overall service experience in the restaurant you chosen. Your summary should be detailed and comprehensive. More specifically, your summary should cover all aspects of the service quality which you receive from the restaurant ( e.g., the atmosphere of the restaurant, how comfortable the furniture is , the air temperature, and so on) Do not use bullet point. Also, use single space and 12 point font Times New Roman. In addition, you might refer to the real mystery shopper report which I will post on Moodle. Part Two:Fill out the evaluation report form. Categories of guest service, product and facilities are rated on a point scale. Any category that does not receive the full credit of points will have an explanation of why. Points are then totaled and given a percentage. Quality and variety of food: Explain the quality and variety of food of your final project restaurant. Use at least 1 paragraph. Speed and attentiveness of service: Explain the speed and attentiveness of your final project restaurant using at least 1 paragraph. Cleanliness and atmosphere: Explain the cleanliness and atmosphere of your final project restaurant using at least 1 paragraph.
What are the types of the workforce flexibility? Types of workforce flexibility: a. Functional flexibility (task flexibility or multi-skilled employees) b. Financial f
The EGAD Bottling Company has decided to introduce a new line of premium bottled water that will include several "designer" flavours. Marketing manager Georgiana Mercer is predicti
Why do you think that the hidden-camera videos used to promote Coke Zero were an effective way to reach its target market? Do you think a similar strategy with a viral marketing ca
Consider the WBS shown below: 1.00.00 1.1.0 1.1.1 1.1.2 1.2.0 1.2.1 1.2.2 If the total program costs $100,000 and 1.2.1 and 1.2.2 are each $20 K, then the cost of 1.1.0 is:
To meet investor objectives, management seeks to do which of the following in its present operations as well as shift investment from areas with declining returns to those where im
Analyze the characteristics of a successful entrepreneur and determine if you have what it takes to start your own business. Provide specific examples to support your response.
Breadth of Supplier Base - Many or Few Suppliers The traditional approach to supplier selection is to prepare a tender document and request a quotation from a range of suitabl
During the analysis of a process that was evaluated, it was seen that the variability was non-random on several occasions, i.e, it did not meet acceptable quality standards. Howeve
What should a short-term or long-term consequence make a difference in resolving an ethical dilemma?
Please give me the references as well or I won't' complete the rating. Thank you. E-commerce is the trend that most companies are going toward now a days. You are to select one
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