Describe the benefits of benchmarking, Project Management

Assignment Help:

QUESTION 1

(a) Illustrate the differences between External and Internal customers.

(b) Customer satisfaction is a fundamental cornerstone of total quality. Illustrate how Quality is related to customer satisfaction.

QUESTION 2

Benchmarking is the systematic search for innovative ideas, best practices, highly effective operating procedures.

(a) Describe how benchmarking might help an organization to achieve quality excellence.

(b) Describe the limitations and benefits of benchmarking.

Related Discussions:- Describe the benefits of benchmarking

Define the critical path analysis in risk management, Define the critical p...

Define the critical path analysis in risk management. Critical path analysis (CPA) or network analysis: Gantt charts are a poor time management tools while projects are l

Organisational competences and core competences, Explain the relationship b...

Explain the relationship between organisational competences and decisions relating to the contracting out of activities. Organisational competences A competence is an mehod

Market strategy development, Q. Market Strategy Development? Market str...

Q. Market Strategy Development? Market strategy development would require the study of the markets for potential consumers. It would also involve the study of the market for e

Developing a safe system of work, Question: (a) With reference to the ...

Question: (a) With reference to the Confined Space Regulations 1997. (i) Give the meaning of ‘confined space', providing TWO workplace examples (ii) What are the speci

Implementation of a quality program, Question: (a) Any project has a be...

Question: (a) Any project has a beginning and an end; without a formal closure process, project teams can fail to recognize the end and this can drag the project into unnecessa

Evaluation of the prototype, At this stage of design the designer will...

At this stage of design the designer will invariably by under tremendous pressure to quickly finish the design and pass it on for production. This is so because even w

Leadership - participative management, Leadership: Leadership behaviou...

Leadership: Leadership behaviours lead to highly motivated staff. Subordinates rely upon the leadership skills of their superiors to show them how to achieve their needs

Project management project for project managemen class, I have project assi...

I have project assignmet for project management and the submition due date is 5th may can you help me with it ?

WBS and Network diagram, Network Diagram for my course project based upon t...

Network Diagram for my course project based upon the WBS. The Network Diagram should include the Earliest Start (ES), Earliest Finish (EF), Latest Start (LS), Latest Finish (LF), a

Quality - total quality management - elements of tqm, Quality is customer d...

Quality is customer defined: Quality of service or service excellence is a desire to maintain or strengthen the commitment to the library's philosophy of service to users. Qua

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages