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Q. Describe Incident method?
Incident method: this method was developed by the Paul Pigors. It aims to develop the trainee in the areas of intellectual ability, practical judgement and social awareness. Under this method each employee developed in a group process. Incidents are prepared on the basis of the actual situations which developed in the different situations. Each employee in the training group is asked to study the incident and to make short term decisions in the role of a person who have to cope with the incident in the actual situation. Later, the group studies and discussed the incident and takes decisions relating to the incident, based on the group interaction and decisions taken by each member. Thus, this method is similar to a combination of case method and in the basket method.
Abraham H. Maslow and Frederick Herzberg are of the opinion that employees are motivated to perform better when offered something that they want, something they believe will be sat
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the Grievance: Carter Cleaning Company
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