Question 1:

(a). Outline the major elements which make up the

i) Macro (External) environment.
ii) Micro (Internal) environment.

(b). Discuss five methods that can be used to help organisations adapt to their environment.

Question 2:

Collecting and managing information is increasingly vital from small businesses to multinational organisations.

(i). By using examples in the context of a chosen organisation, differentiate between data and information.

(ii). Describe three importance of information to top management.

(iii). Elaborate on five points relating to the value of information within organisations.

iv). Managers depend much on information in order to make good decisions. Describe five criteria related to information that managers should consider for their proper decision making and planning processes.