QUESTION

(a) Distinguish between an unstructured, semi-structured and structured decision

(b) Define an executive support system (ESS) and explain how its capabilities enhance managerial decision making and provide value for a business

(c) Define a group decision support system (GDSS) explaining how it works and the problems it solves

(d) Describe how enterprise systems provide value for a business

(e) It has been said that systems fail when systems builders ignore "people" problems. Briefly explain why might this be so?

(f) Explain technostress and repetitive stress injury (RSI) and describe their relationship to information technology