Describe factors affecting morale, Operation Management

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Describe factors affecting morale.

Factors that tend to lower or improve the worker morale are:

1. Job Factors -

Nature of job, Fatigue and boredom related with the job, workers interest in the job, Job satisfaction, confidence on particular members of the group, confidence of various members of the group in the leadership at all levels.

Nature of supervision and leadership, which is whether the leader/supervisor is just, impartial, helpful, social minded etc.

Working and environmental conditions, which is if are good and wholesome.

2. Personal Factors, like Background, Intelligence, Skill, Age and proficiency, Training, Sex, Mental and emotional condition of worker and Experience.

3. Other factors such as, - Organisational efficiency, that are as given here

(i) The method the organization is set up, the way the orders are specified, the way information is passed up and down, the way things are given,

(ii) The way the informal organizations make a decision and think and work.

 - Objects of the organization, which is whether they are clear or they confuse the employees.

 - Unfair promotions and selections.

 - Frustrations resulting from lack of recognition, that is attaching more significance to junior persons and neglecting seniors.

 - Incentives and Rewards.


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