Describe email usage at work, Business Management

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Describe Email usage at work

a) Electronic mail (email) refers to the process of using telephone and computers lines as a mailing system for both external (internet) and internal (intranet) communication purposes. 

b) Email could encourage unofficial communication in several ways, such as:

  • Allows personal messages to be sent from the workplace to family and friends
  • May not be supervised (by the employer) so this can encourage informal communication and emails not related to work
  • There is no financial cost to the sender (employee) so this may further encourage informal communication, both externally and internally

 


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