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Problem 1:
(a) Describe clearly ‘Job Analysis'.
(b) Explain fully why ‘Job Analysis' is an important technique in ‘Managing People'.
(c) What are the basic steps involved in collecting information about a job?
(d) By referring to your organisation or any organisation you are familiar with, what methods would you use to collect information about the job of a Human Resource Manager? Explain clearly the choice of methods.
Problem 2:
(a) Describe ‘effective communication'.
(b) Explain clearly the barriers to ‘effective communication'.
(c) Explain the meaning of the following terms: (i) Paralanguage; (ii) Kinesic behaviour; and (iii) Artifacts. (d) Referring to your organisation or any organisation you are familiar with, how can your/the Chief Executive Officer enhance effective employee communication?
QUESTION (a) Inexperienced speakers usually make the mistake of starting to plan the introduction part first. Discuss and elaborate on the different approaches/patterns used fo
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