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Question 1:
(a) Give a brief description of the fight-or-flight response.
(b) Outline the difference between stress and stressors.
(c) What are the major sources of stress at work?
(d) Negative effects of stress occur in three main areas. List these three main areas and provide at least 2 examples of each?
(e) What is meant by the term stress management? List any two organisational stress management programs.
Question 2:
(a) Identify and describe the five interpersonal sources of power.
(b) Describe the following forms of conflict:
(i) Procedural conflict (ii) Approach-avoidance conflict (iii) Horizontal conflict
(c) Describe and explain the transformational leadership model.
how do I apply this to Apple Inc. ?
(a) Explain the Communication Process Model and explain sequentially through the use of this model the various stages that can ensure effective business communication. (b) Expla
Organisations strategic position - business model: 1. Briefly, what are the products and/or services, as well as its geographic scope, of your chosen organisation? 2. Using
What are the uses of control chart? Control chart: It is a daily graphical presentation of the collected information. Therefore information pertains to the measured or ot
QUESTION 1 Teams are emerging as a powerful management tool and are popping up in the most unexpected places. Discuss, with examples, the characteristics of an effective team?
What should Mr. Sharma have done to avoid the misunderstanding?
When a new customer arrives at the pharmacy to have a prescription filled, they are asked to provide basic customer information which includes their name, address, phone number, da
a) Discuss this business leader's theory of business leadership, management, and methods for motivating individual and group behavior. b) Talk about how this business leader ha
With the data so determined. Hindustan food wanted to know if the difference in the sales was due to the difference in flavors and what affect the different prices had on sales
a. Discuss any two ongoing management costs considered in financial analysis in BPO b. Explain any two pricing models to structure price of an outsourcing contract.
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