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Question 1:
a) Define conflict and explain how it can arise in an organization
b) Describe the levels at which conflict can occur
c) Describe fully two sources of interpersonal conflict
Question 2:
a) Define worker stress.
b) How can a combination of organizational change and stress management prevent stress at work?
The business boom of the 1920s made people overly confident thus; they invested their money in risky stocks and deals. In addition, banks made careless loans and soon failed when p
QUESTION You have freshly been appointed as the Quality Manager in your organisation following the completion of your studies. (a) Explain why reputation management is impor
Question 1: You are the chief actuary to a general insurance company. The company's main lines of business are employers' liability, marine, aviation and private motor insuran
Question: A promoter proposes to construct a stone crushing plant on the Eastern coast of the island. (a) Discuss whether he needs to submit an Environmental Impact Assessme
Answer all the following questions: 1. “Although there is no complete list of adequacy criteria for moral judgments, moral judgments have certain requirements that should be foll
Presentation Skills: Once an appointment is set to meet up with a customer, a presentation should be made. A lot of work has previously gone into making the appointment. O
How should handled a good grievances? A good grievances handling must: a. It must be simple, easy to know and to operate b. It must settle grievances at lower level c.
calculate point elasticity of demand for demand functionq=10-2p for decrease in price from rs 3 to 2
explain the various approaches that are followed by FMCG companies in test marketing
This type of risk arise from changes in environmental regulations, zoning requirements , fees, licenses and most frequently taxes. (a) Political risk (b) Domestic risk (c) Internat
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