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A suburban specialty restaurant has developed a single drive-thru window. Customers order, pay, and pick up their food at the same window. Arrivals follow a Poisson distribution, while service times follow an exponential distribution. If the average number of arrivals is 6 per hour and the service rate is 2 every 15 minutes, what is the average number of customers in the system? Which Answer is it 0.50 4.00 2.25 3.00 none of the above
I-mart is a discount optical shop that can fill most prescription orders in around 1 hour. The management is analyzing the processes at the store. There currently is one person ass
Discuss how front-line employees are critical to customer assessment of service quality. Identify the challenges faced by front-line employees.
Frameworks for Developing Performance Measures There are a number of approaches which will be described here in broad terms: The Kaplan and Norton balanced scorecard
Discuss the strategic importance of layout decisions. How important as these decisions in terms of a company's long-term profitability goals? What are some examples?
Finite Loading and Infinite Loading Finite Loading Loading procedures are categorized as either finite loading or infinite loading. In finite loading jobs are assigned t
Compare and contrast what motivates Millennials from Baby Boomers, Generation X, and Generation Y. Assess whether motivating these groups differently from other employees is necess
The scope overview and business case sections of the project charter provide the high-level "what and why" of the project A. TRUE B. FALSE
Industrial Society - Operations Function In the industrial society, estimated during the period of growth of industrialisation roughly 1820-1920, machines and the production o
Explain d ifference between Classical Theory and Neo-Classical Theory of Organisation. Difference between Classical Theory and Neo-Classical Theory of Organisation : The c
Introduction about law of supply
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