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Define the Elements in the Communication Process?
To communicate effectively, we need to understand how communication works.
Communication involves nine elements :
a) 2 major parties in a communication - sender and receiver
b) 2 major communication tools - message and the media
c) 4 major communication functions - encoding, decoding, response and feedback.
d) 1 - noise in the communication system.
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Quantitative data: Quantitative data is expressed in numbers. It comprises measurements of variables which, by statistical analysis, can be organised - totalled, averaged, etc
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Question : Public Sector organisations are affected by changes in the external environment. As a result, these organisations have to become more effective and efficient. Major
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