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QUESTION 1
i Define Stress
ii What are the common and extreme sources of stress?
iii How can an individual cope with stress?
iv Briefly describe at least 10 stress management strategies
QUESTION 2
(a) Change agents drive change policies in the organization. What is the intervention scope of these change agents?
(b) What are the ways to overcome individual resistance to change?
Analysis Of Qualitative Data: Although analysis usually takes place after data collection has been completed, in a case study you should start your preliminary analysis and in
Q. Evaluating the training programme? Need of evaluation: The main objective of evaluating the training programmes is: a. To determine if they are accomplishing specific tra
Grievances resulting from management policy: 1. Overtime 2. Transfer 3. Leave 4. Hostility towards and job rates. 5. Wage payment and job rates. 6. Seniority
S i ngle Source Selection (SSS) In the previous section you learnt that CQS method helps to reduce cost, time and this method should be adopted when only cost based selection
Social significance: proper management of personnel's improve their dignity by satisfying their social needs. This it done by: 1. Maintaining a balance between the jobs availabl
Question: Mail.com Co. Ltd is a company engaged in the BPO activities in Mauritius since 2003. The company is planning to open a new call centre in the north of the country and
Initiating corrective action if any: the last step in the process is to initiate corrective action is of two types: 1. The one which puts out the fire immediately: employee can
Induction and Deployment: One of the surest ways to retain and motivate the selected persons far a position(s) is to induct the person properly into the organisation to make t
EFFECTIVE HR DEPEND UPON SOUND REWARD SYSTEM
Based on the definitions provided above, teams should be used when there is interdependence between tasks, goals and rewards. The degree and type of task interdependence varies bet
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