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Question 1:
(a) (i) Define organization behaviour.
(ii) Describe the various fields of organizational behaviour and explain their contributions to Organisational Behaviour.
(b) Power is the ability to direct or modify the behaviour or attitudes of another person- the ability to influence
(i) From where do leaders derive their power?
(ii) Describe why managers are reluctant to delegate their authority?
Question 2:
(a) Explain with examples, what do you understand by the following terms:
(i) Perception (ii) Roles (iii) Job satisfaction
(b) As a manager, what are the guidelines that you would give to your staff in order to avoid interpersonal clashes due to differences in perceptions?
(c) Explain how personality factors affect work behaviour.
QUESTION (a) Explain the Prevention, Appraisal and Failure model for measuring quality costs (b) The Quality Manager has provided you with the following information and has
Objectives of Materials Handling 1. Reduction in Wastage of Machine time: Proper material handling system would ensure regular supply and distribution of raw material
Research the external and internal business environments for the business you have chosen. You should use your text book or another reputable Management text book to identify the
Problem 1: (a) Describe clearly ‘Job Analysis'. (b) Explain fully why ‘Job Analysis' is an important technique in ‘Managing People'. (c) What are the basic steps involved
Policies about Ethical Behavior and Ideas This company has global code of conduct that reflects its ethical behavior and ideas. In global code of conduct, the company include
Value system
using as exsiting company write on how organizational behaviour can play a major role in the company''s organizational development enhancing organizational performence as well as i
Problem What are the different types of benchmarking and explain the reasons for Benchmarking? Different types of bench marking Performance benchmarking or operationa
finance via internet
The ability to recognize the need for a business plan is now widely regarded as a sign of both business maturity and the likelihood of survival. (a) Discuss the benefits that ca
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