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Question 1:
(a) (i) Define organization behaviour.
(ii) Describe the various fields of organizational behaviour and explain their contributions to Organisational Behaviour.
(b) Power is the ability to direct or modify the behaviour or attitudes of another person- the ability to influence
(i) From where do leaders derive their power?
(ii) Describe why managers are reluctant to delegate their authority?
Question 2:
(a) Explain with examples, what do you understand by the following terms:
(i) Perception (ii) Roles (iii) Job satisfaction
(b) As a manager, what are the guidelines that you would give to your staff in order to avoid interpersonal clashes due to differences in perceptions?
(c) Explain how personality factors affect work behaviour.
Describe Email usage at work a) Electronic mail (email) refers to the process of using telephone and computers lines as a mailing system for both external (internet) and inter
What are the middle management functions? Middle Management: This includes Superintendents, General Managers and Branch managers. Middle management Functions are: 1
Work Breakdown Structures (WBS) - explain the value, role and use of the WBS methodology in project management. Planning within organizations takes place at strategic, tactical
gaining comparatively at someone else''s expense
Many organisations are making decisions to outsource some of their activities. However, when considering the option to outsource, organisations must consider the transaction costs
Question 1 Explain the Risk Management Process Question 2 Write about IRDA. Describe the functions and powers of IRDA Question 3 Write down about the purpose, objective
Describe stress management programs: Q. The Director of Nursing at Smalltown General Hospital claims that several nurses are experiencing job burnout. Describe the three compo
Research indicates that older employees are more satisfied with their jobs, are more committed to the organisation and possess more internal work motivation than their younger coho
Shaping Culture and Values Commerce Bank is one of the fastest growing banks in the United States-but it's also one of the goofiest places of business you're likely to find. C
QUESTION 1 (a) Businesses are increasingly exposed to scrutiny and criticisms. Discuss four strategies which can be adopted by businesses to respond to these criticisms (b)
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