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Question 1:
(a) (i) Define organization behaviour.
(ii) Describe the various fields of organizational behaviour and explain their contributions to Organisational Behaviour.
(b) Power is the ability to direct or modify the behaviour or attitudes of another person- the ability to influence
(i) From where do leaders derive their power?
(ii) Describe why managers are reluctant to delegate their authority?
Question 2:
(a) Explain with examples, what do you understand by the following terms:
(i) Perception (ii) Roles (iii) Job satisfaction
(b) As a manager, what are the guidelines that you would give to your staff in order to avoid interpersonal clashes due to differences in perceptions?
(c) Explain how personality factors affect work behaviour.
Question 1: Name and Discuss the key benefits of E-Business? Question 2: (a) Describe the four activities of a Customer Service Life Cycle. (b) Define the Three (3) B
How is the span of control affected in the organisation? Span of control: Span of control implies the number subordinates which report to an executive or the number of su
Tourism development places additional pressure on the environmental resources upon which it is based, compromising the future prospects of the local population and, indeed, the ex
assignment of this unit
CASE STUDY: ICT-DEPLOYMENT AT THE LOW-COST CARRIER RYANAIR, IRELAND Abstract The innovative use of information technology for online booking, e-ticketing and internal comm
It has been realized that inspection alone cannot build quality into a product unless quality has been designed and manufactured into it. Therefore quality awareness must be
if you were one of the other foremen, what could you do to make rajinder?s transition easier?
prepare review of articles on the role/impact/contribution of information system in business
How is the break-even point computed? The BEP (Breakeven point) can be computed by using the given relation as follows: BEP = F/(1 – V/P)
QUESTION Instruction- Read the following case study and answer the questions below Wesley, a newly appointed room attendant supervisor's, productivity has not been as expe
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