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Define the Role of Non verbal Signals and Language?
Non verbal Signals
Non verbal or body language can provide valuable feedback especially where verbal communication is concerned. Such signals include facial expressions, gestures, movement, etc.
Language
Choice of words contribute to the effectiveness of any miscommunication. Many words have different meanings. Our background knowledge and experience affect our understanding. Foreign language, dialects should always be considered.
Define the Process of Choosing the Channel of Communication? The channel chosen can influence the message and how it is interpreted by the recipient. The following factors can
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