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Question :
(i) Define Hospitality and identify its characteristics.
(ii) What do you understand by the term "Pineapple tradition"?
(iii) Identify 5 factors that are currently influencing the hospitality industry.
(iv) List the five elements of the hospitality concept and give examples explain how these must be considered by management in the running of a hotel?
Question: (a) Conflicts, as an aspect of managing change, is inevitable in organisations. Show the main sources of conflict in the workplace and elaborate on three of them?
Purposes: Description, exploration and explanation are three main purposes of survey approach. a) Description: Surveys are frequently conducted for the purposes of ma
explain the food & beverages control cycle in details
QUESTION 1 (a) Comment on the generic competitive strategies as proposed by Porter with the use of suitable examples (b) Briefly elaborate, with relevant examples, your unde
Q. Can FCA assurance that a convinced service won't be privatized? No. FCA, in and of itself, cannot keep a service as of being privatized. However, FCA can show whether it is
Skills in Literature Search: Expertise in literature search can be gained only by experience. Some attitudes or traits conducive to a good literature search are: imagination,
Understanding body language Body language implies non verbal communication that involves body movements. What we try to deliver through verbal means may not be similar to the
List out the secondary sources of information while pursuing market research
Type of Building: The number of floors has direct effect on the which should be used. Single story building the most common type being built today lends themselves to
problems associated with ineffective management
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