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Question :
(i) Define Hospitality and identify its characteristics.
(ii) What do you understand by the term "Pineapple tradition"?
(iii) Identify 5 factors that are currently influencing the hospitality industry.
(iv) List the five elements of the hospitality concept and give examples explain how these must be considered by management in the running of a hotel?
Materials Handling Devices Materials handing devices are of three types: a. Lifting and lowering devices ( vertical movement) b. Transporting devices( horizontal move
QUESTION 1 You are required to (i) explain the concept of benchmarking (ii) identify and write short notes on the step involved in a benchmarking exercise QUESTION 2
QUESTION 1 Discuss the strategic decision making process. Support your answer with examples from an industry of your choice QUESTION 2 a) What are SBUs and how effectiv
Internal and Physical of the Catalogue: Internal Form of the Catalogue As mentioned earlier, according to the internal farm, the two major types of library catalogues a
HRD Process HRD is a continuous process and not merely a set of planning, and setting of mechanisms, instruments, techniques, etc. The mechanism and techniques such as perfor
QUESTION 1 A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mu
Questioning and Interview Schedule: Meaning: The questioning is a technique of data collection where the sources of data is the subject himself/herself. Here, the data a
Factors Determining Arrangement of Documents: Documents can be arranged in various ways in a library, e.g., by author, or by title, or by, subject or by basis such as size, la
Direct contracting is another procurement method that is used under a limited number of exceptional circumstances. In Direct contracting method, contract for works or supply is ma
FUNCTIONS OF DOCUMENTATION AND INFORMATION CENTRES: In general, a documentation or an, information centre brings to the attention of specialist users the current as well as r
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