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Question :
(i) Define Hospitality and identify its characteristics.
(ii) What do you understand by the term "Pineapple tradition"?
(iii) Identify 5 factors that are currently influencing the hospitality industry.
(iv) List the five elements of the hospitality concept and give examples explain how these must be considered by management in the running of a hotel?
QUESTION 1 A restaurant has experienced a sudden increase in customer complaints and as a consequence the restaurant has been losing customers and orders. The quality manager w
Basic Materials Handling Principles 1. Lest Handling is Best Handling: it is best to keep the handling cost of the minimum because handling does not add value to
Drawbacks There are certain drawbacks and disadvantages also in centralization of processing. 1) Some libraries may not be able to afford the operational costs involved.
frequent mistakes in planning process
Loose assemblage is assembling together of two or more of: subjects (basic or compound) isolate ideas (in one and the same facet, or isolate ideas in one and the same array)
Cluster Sampling In cluster sampling there is a successive random . sampling of units. The first unit to be sampled is large grouping or clusters. For example, in drawin
Systematic Sampling: This is sometimes called as sampling by regular intervals. The method is also known as "pseudo-simple random samples" as they have properties similar
In the growth stage of a product's life cycle, a typical operations strategy would be: Increasing capacity. Short production runs. Cost minimization.
Question 1 Write a long note on the various kinds of listening 2 Write a note on non-verbal communication and the categories of non-verbal communication
Please quote on 5 case study questions and 6 sub questions
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