Define hospitality and identify its characteristics, Other Management

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Question :

(i) Define Hospitality and identify its characteristics.

(ii) What do you understand by the term "Pineapple tradition"?

(iii) Identify 5 factors that are currently influencing the hospitality industry.

(iv) List the five elements of the hospitality concept and give examples explain how these must be considered by management in the running of a hotel?

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