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QUESTION
a) (i) Clearly differentiate between the two primary types of Internet e-banking websites and outline the risks associated with each one of them.
(ii) Why do we use the Internet as the new distribution channel for e-banking products and services?
b) E-banking risk is the potential that unexpected events may have an adverse impact on the bank earnings. One such type of risk is credit risk.
(i) Define credit risk.
(ii) There are aspects of on-line loan origination and approval that tend to make risk management of the lending process more challenging. If not properly managed, these aspects can significantly increase credit risk. Briefly outline what are these aspects? (5 marks)
c) (i) Explain what you understand by the term account aggregation using a suitable example.
(ii) List down the risks associated with aggregation services.
d) There are different risks associated inside an e-banking infrastructure and there are different technologies that exist to ensure that the organisation's network boundaries are secure. Describe TWO such technologies with the help of diagrams to support your answer.
Question 1: CRM leaders need to review a set of issues whilst thinking about their Strategy Development Process. This normally involves Business Strategy and
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