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Question 1 i) Discuss managing quality transformation in organisation ii) Explain the concept of quality in manufacturing & services
Question 2 Explain the different steps of quality statements. Explain the factors in planning for quality
Question 3 Explain the steps involved to determine customer satisfaction. Describe any two tools used to determine customer needs
Question 4 Explain the importance of employee involvement for maximising quality
Question 5 Explain the steps involved in an effective training needs analysis
Question 6 Define Business ethics. Differentiate among corporate cause promotions and corporate social initiatives
QUESTION 1 Porter's five forces model of competition identifies the main sources of competitive forces and assesses the strength of the forces to help the organization craft be
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Community relations in reference to public relations refer to a organization, company, or other entity's relationship with their community. Community relations involve cultivati
A d v antages of an EPM System Let us now see some of the advantages of EPM are: One of the key rewards of converting to an EPM system is that projects have superior
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Question: (i) Describe your notion of "marine biodiversity" with an appropriate illustration? (ii) Name the different levels at which marine biodiversity can be depicted in
DIFFERENT TYPES OF INFORMATION SERVICES: Modem libraries and information centres provide a variety of documentation and information services to support research and developmen
WHAT IS A RECORD FORMAT THAT DIVIDES THE RECORD INTO SECTIONS?
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