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Question 1:
(a) Define and explain the term management.
(b) What are the roles of managers in an organisation?
(c) Rather than managers, organisations require leaders. Discuss.
Question 2:
Discuss the importance and relevance of any 5 components of the business environment.
Question 3:
(a) Define the concept of Corporate Social Responsibility (CSR)
(b) What are the arguments for and against CSR.
Question 4:
Discuss the relevance of Herzberg's theory of Motivation in motivating employees in practice.
INFORMATION CENTRES AND DATABASES: A, organisation selects, acquires, stores, organises a--retrieves specific documents to meet users' requirements, (ii) announces, abstr
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CLASSIFICATION TERMINOLOGY: Library classification as an academic discipline is about 125 years old. Its teaching and research has gained momentum comparatively recently. It m
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(a) What is customer relationship management? (b) What are the three main elements to consider when aligning your business towards a customer relationship format? (c) What a
Question 1 What is change management? Explain the importance of change management Question 2 Define Organisational Life Cycle. List and explain the stages in organizational L
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K e y concepts of management The Key concepts of management in Six Sigma are Critical-To-Quality (CTQ), defect, process capability, variation, stable operations and Design Fo
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