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Customisation - Customers Needs For a Product
The ability of the operations system to tailor its outputs to meet special requirements of customers. Vision Express has taken a sizeable share of the UK market for spectacles through operations which excel in fast customisation: customers can have spectacles made with their choice of frames and lenses, which may be plain or multi-focal and/or photochromatic, to their personal prescription within an hour or so.
Systembolaget uses forecasting to predict the number of bottles they think they will sell the next day. Below are the number of bottles sold each day during the five-day work week
1. What is activity-based costing? 2. What are three of the five purposes of a performance measurement system? 3. What are three of the five benefits listed that the right informat
The real risk-free rate, r*, is 2.5%. Inflation is expected to average 2.8% a year for the next 4 years, after which time inflation is expected to average 3.75% a year. Assume that
Observation of behaviour of company - Service Process Matrix Schmenner observes that many service industries seem to be adopting competitive stances which imply moving up the
What is the difference between morality and ethics?
1. Look at the above table and list the interesting gaps which you observe in the 'scripts' between consumer and service provider. Answer: 1. The starting point of the servic
What is the relationship between SWOT and Strategy? Provide real world examples. Additional research is necessary by using scholarly publications. Cite accordingly.
Define and discuss the importance of reliability in the selection process.
Q. What is utility of optimised production technology to manufacturing operations? Optimised production technology (OPT) optimises the employ of ‘bottleneck resources' (restric
Evaluate panera Bread's strategy and its effectiveness with executing the strategy within the competitive fast-causal restaurant market place . Discuss the pitfalls on this strateg
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