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Customisation - Customers Needs For a Product
The ability of the operations system to tailor its outputs to meet special requirements of customers. Vision Express has taken a sizeable share of the UK market for spectacles through operations which excel in fast customisation: customers can have spectacles made with their choice of frames and lenses, which may be plain or multi-focal and/or photochromatic, to their personal prescription within an hour or so.
Which of the following is the best example of a core capability? A new airline offering a First Class cabin A car manufacturer with the most flexible production line A fur
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Which of the following is a criterion used for selecting a target segment? Potential for increased profit Similarity of needs of potential buyers within a segment Differen
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