Crm framework, Electrical Engineering

Assignment Help:

CRM Framework

There exist several ways to view CRM framework. Therefore, an operational strategic framework is more relevant to apply CRM in power/electricity business systems. From the customer's perspective, CRM should give an affordable, reliable and responsive service. From the corporate perspective, CRM is a balancing act-managing frequent increasing expectation of customers although delivering value in line along with what is profitable for the corporation. For the fulfillment of these goals, it is imperative to needs and organizes information regarding all concerned stakeholders. Processes used to deliver various types of services are needed to be redesigned or improved upon. All these aspects are integrated in a framework as display in Figure.

927_CRM Framework.png

Figure: CRM Framework

CRM system has two wide functions block, i.e. customer data management and customer service management.


Related Discussions:- Crm framework

Accelerator and investment, Q. Accelerator and Investment? Accelerator,...

Q. Accelerator and Investment? Accelerator, Investment: Investment spending stimulates economic growth that consecutively stimulates further investment spending (as businesses

Give a block diagram for amodulo-5 binary ripple counter, Q. Give a block d...

Q. Give a block diagram for amodulo-5 binary ripple counter using JKFFs and draw its timing diagram.

Transformer, how back emf is produced in transformer?

how back emf is produced in transformer?

Evaluate the transfer function for multi loop control system, Q. The block ...

Q. The block diagram of Figure represents a multi loop control system. (a) Determine the transfer function C(s)/R(s). (b) For G 2 G 3 H 2 = 1, evaluate C(s)/R(s).

Find the thevenin equivalent, Task 1 Use basic circuit theory to...

Task 1 Use basic circuit theory to convert the "T" circuit below into the equivalent "π". Hint: Remember to disconnect the voltage source and the load. Task 2

Branch operations , Branch Operations Normally  the program  executes ...

Branch Operations Normally  the program  executes in  a sequence. The contents of the program counter register are incremented by  one during  the execution  of current  instr

Steps to develop microprocessor based computer system, Explain in brief ste...

Explain in brief steps to develop a Microprocessor based computer system. The design of a microcomputer system should begin with the CPU module. It modules establishes the fund

amplitude modulated waveform, The method by which electrical signals conve...

The method by which electrical signals convey information has been described. Systems components have been selected and interfaced to enable a chosen system to perform a desired o

Find the initial and final values of the armature current, A 10-hp, 230-V, ...

A 10-hp, 230-V, 500-r/min shunt motor, having a full-load armature current of 37 A, is started with a four-point starter. The resistance of the armature circuit, including the inte

Explain the power transmission lines, Explain the Power Transmission Lines ...

Explain the Power Transmission Lines Transmission and distribution of electric power is accomplished by using overhead lines or underground cables. Overhead lines are normally

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd