Question 1:

(a) What is Leadership?

(b) What are the three critical situational variables identified by Fiedler? If these are very favorable, what is the most effective style to use?

Question 2:

a) Briefly discuss the impact of dissatisfied and satisfied employees at workplace.

b) State the three main reasons for the arousal of biological motives.

c) (i) Describe the term communication.

(ii) Define noise and explain, with example, the four types of noise.

Question 3:

Critically analyze the stages involved in the conflict process.