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Question 1
a. Differ between critical listening and emphatic listening.
b. Clarify the importance of nonverbal communication and briefly explain six categories of nonverbal expression.
c. What are the basic 3 stages of every interview, and which is the most important?
Question 2
a. Why is it important to understand your own culture when attempting to communicate with people from other cultures?
b. Show the advantages and disadvantages of working in teams.
c. Name and describe five measures that help team members to resolve conflict successfully.
HOW DOES SELECTIVE PERCEPTION AFFECTS ORGANIZATIONS?
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difference between retrenchment and dismiss
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Effective HRM depends upon sound reward system
Primacy. The first behaviour patterns that emerge may set expectations of how to act later. For example, people sometimes sit in the same seats as in their first meeting. Primacy-b
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Critically evaluate the planning and design of training and development How does training contribute to the achievement of business objectives? What would you consider to b
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