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Credibility - Customer Satisfaction and Service Quality
Involves trustworthiness, believability and honesty. It involves having the customer's best interests at heart. Contributing to credibility is: company name, company reputation, personal characteristics of the contact personnel and the degree of hard sell involved in interactions with the customer.
Principle of Motion Economy: The improvement of any method is generally accomplished using the ideas chosen from the alternatives throw up during the critical examination ph
In what ways does technology have an impact on capacity planning?
1)The standard time at Lensco Inc for grinding a set of prescription lenses is 18 minutes. If the typical efficiency for their operations is 80%, and typical machine reliability is
What types of risks are inherent in a project?
Outline the provisions of the Worker Adjustment and Retraining Notification Act (WARN) of 1988 stating its rules, liabilities, and loopholes. Discuss the reasons why this act was c
Discussion 1- Thinking about any activity that you engage in that involves risk, developed a risk management plan for that activity. Discussion 2- Compare and contrast the follo
Look into the future. Consider trends in society, technology, economics, environmentalism, and politics that can influence the future of W. L. Gore & Associates and Google, Inc.
How can Silicon border play a role in Mexico Hi tech manufacturing for US companies and the US market?
what is service concept?
A small building contractor has recently experienced two successive years in which work opportunities exceeded the firm's capacity. The contractor must now make a decision on capac
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