Let us first learn about learn the points counsellor has to keep in mind for positive outcome of the counselling. The counsellor achieves the positive outcome of counselling, counsellor should keep in mind the following:

- Providing psychological support.

- Encouraging clients to identify and express their feelings.

- Helping the clients to explore alternatives.

- Encouraging and supporting life style change as required.

- Helping patient to draw support from their family, friends and social network.

- Assisting clients to adjust to problems that occur when there is illness.

- Taking on role of a advocate to advice on various matters.

- Providing up-to-date information on diabetes, prevention, treatment and care.

- Informing patient about available resources and agencies (government and nongovernmental).