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1. Identify the appropriate control charts to use with each scenario and state WHY.
a. A hospital is trying to improve its image by changing its menu offerings. It offers a questionnaire with each meal served asking about whether the patient is satisfied or not. You have a 100-patient sample of survey results from over the past 14 days capturing the number of unsatisfied patients.
b. Pioneer Chicken provides a "lite" chicken with 30% fewer calories than standard chicken. When the process of "lite" chicken breasts production is in control, the average chicken breast contains 420 calories. Pioneer wants to design a control chart to monitor the caloric content. It plans to choose 5 chicken breasts at random every 2 hours a shift operates for which the caloric content is checked.
c. A school board is trying to evaluate a new math program introduced to second graders in five elementary schools in the county. A sample containing the number of test errors in each school is captured.
Briefly describe the matrix form of organization design. List its advantages and disadvantages. This structural form is most likely to be used under what conditions?
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