Concept of cognitive dissonance theory, Business Management

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Question 1:

Describe the concept of Cognitive Dissonance theory. What are the strategic core values of Quality Management System (QMS)?

  • Concept of Cognitive Dissonance theory
  • Strategic core values of Quality Management System (QMS)
  • Conclusion

 

Question 2:

Describe in detail the 8 principles of quality management. Describe the quality philosophy by Juran.

  • Eight Principles of Quality Management
  • Quality philosophy by Juran

 

Question 3:

Describe briefly the strategic quality planning process. Describe the phases of strategic quality management.

  • Strategic quality planning process
  • Phases of strategic quality management.

Question 4:

Describe the concept of process re-engineering. Briefly explain DMADV methodology.

  • Concept of process re-engineering
  • DMADV methodology

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