Concept of cognitive dissonance theory, Business Management

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Question 1:

Describe the concept of Cognitive Dissonance theory. What are the strategic core values of Quality Management System (QMS)?

Concept of Cognitive Dissonance theory
Strategic core values of Quality Management System (QMS)
Conclusion

Question 2:

Describe in detail the 8 principles of quality management. Describe the quality philosophy by Juran.

Eight Principles of Quality Management
Quality philosophy by Juran

Question 3:

Describe briefly the strategic quality planning process. Describe the phases of strategic quality management.

Strategic quality planning process
Phases of strategic quality management.

Question 4:

Describe the concept of process re-engineering. Briefly explain DMADV methodology.

Concept of process re-engineering
DMADV methodology

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