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Process Analytics Case let 1 Overview respond to this case let, which is based in a health care setting.. Preparation Read through the following case let. You are an operations manager of an outpatient clinic. You set up the table below. Table cells that have a letter (A, B, C, etc.) indicate missing information that you must provide. Step Cycle Time Daily Capacity Staff Demand Capacity Utilization Registration A 200 patients F 150 K Measurements 10 minutes D G 75 L Treatment B 30 patients H 150 M Instructions 5 minutes E i 100 N Check-out C 200 patients J 150 O You also have this additional information: •The clinic hours are from 8am to 6pm, five days per week. •The clinic revenue is $45 per patient. •The cost of a nurse is $40 per hour. •The cost of a receptionist is $20 per hour. •The cost of a physician is $100 per hour. •Only nurses can do measurement and provide instructions. Procedure •Calculate the answers for the missing cells in the table
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Process Configurations - Services Schmenner's service - process matrix was introduced, categorising service operations by the degree of labour intensity and the degree of cust
Briefly describe the company you researched, its compensation strategy, best practices they are applying, and compensation-related challenges they are facing.
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In a 1-2 page paper discuss the following case study by applying the knowledge you gained through this week's studies. If necessary, you can conduct outside research to locate info
1. The actual demand for the patients at Omaha Emergency Medical Clinic for the first six weeks of this year are as follows: Week Actual # of Patients 1. 65 2. 62 3. 70 4. 4
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