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Competence - Customer Satisfaction and Service Quality
Means possession of the required skills and knowledge to perform the service. It involves: knowledge and skill of the contact personnel, knowledge and skill of the operational support personnel and research capability of the organisation, e.g. securities brokerage firm.
A food processor uses approximately 29,730 glass jars a month for its fruit juice product. Because of storage limitations, a lot size of 4,000 jars has been used. Monthly holding c
Suppose that the specifications for a part (in inches) are 6.00 ± 0.15, and that the taguchi loss function is estimated to be l(x) = 6,500(x-t)(squared). Determine the estimated lo
How does mobile technology address day-to-day business pressures?
Q. Explain about the managing inventory. Managing inventory (stock): Retailers buy stock or inventory and sell that to customers; that manufacturers buy raw material and ele
What are the three trends that require managers to adopt a global perspective to exploit the potential of a new technology?
You are currently an intern working for the largest law firm in Alabama. Your mentor and senior attorney introduces you to a new client, Dick Jefferson, the owner of House Doctor,
Factors for plant Location choice - Proximity to Market Organization s may choose to locate facilities close to their market, not merely to minimize transportation costs, but
air travel on Mountain Airlines for the past 18 weeks was: Week Passengers 1 404 2 410 3 420 4 415 5 412 6 419 7 424 8 433 9 438 10 440 11 446 12 451 13 455 14 460 15 466 16 474 17
Explain Participation of workers in management. Workers' Participation in Management: Participation of workers in management can be in any shape, from establishing work-commi
Explain Always Better Control analysis of inventory control. ABC Analysis of Inventory Control: ABC analysis is the extensively used approach for classifying the inventories
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