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Communication in Negotiations
In this section, we will analyse the importance of communication, both verbal and non-verbal. Negotiators understand the importance of effective communication while conducting negotiations. Both verbal and non-verbal modes of communication need attention for conveying messages correctly and effectively to the listeners. In this section, we will discuss about the communication skills required during negotiations.
Effective communication (verbal and written/non-verbal and written) is the key to conducting business successfully. The non-verbal communication occurs by the advertent or inadvertent use of "body language?, which is equally important to convey the intended message.
Let us review some questions that as a negotiator you can face while conducting a negotiation and the considerations to find answers to these questions: Framing the opening
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Question 1: What are the alternative ways in which a decision can be made that affects the parties involved? In what ways will negotiation be seen as a tactical contest?
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