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QUESTION 1
Explain what you understand by the term "Feedback" and how this can help in improving communication in our work place environment.
QUESTION 2
Who are organisations' customers? Discuss how developing our listening skills can help improve customer satisfaction and service delivery.
QUESTION 3
(a) Explain the role of communication in conflicting situations.
(b) Elaborate on three conditions that lead to conflicting situations?
QUESTION 4
In an organisation there are two types of culture. Name them and discuss how this can have an adverse effect on communication at work if not taken into account.
Question 1: During the financial crisis in America, many Chief Executive Officers decided to give up their bonuses as a measure to deal with this drastic situation. Taking this
What is the prime aim of a good inventory control? A good inventory control will aim to: 1. Procure material of good quality within time 2. It doesn’t to face shortage of
QUESTION Through the study of Psychology, scientists seek to answer a wide range of important questions about human nature (a) Identify and describe carefully the important
as an enterpreneur ,if given 50000 what business would you do?
Question 1 There are various techniques of reading out of which SQ3R is most popular. How will you apply it while reading and research? Question 2 Advertisements are used by
Controlling Environmental Causes: All the environment causes have something to do with machinery and equipment with the things one can see and feel. A good layout and
Approaches to short-term financing problem?
Describe how you, the manager of the business, would use two (2) different forms of visible organisationl culture to encourage staff to learn to be "innovative" and expect, and cop
QUESTION (a) What is Business Process Re-engineering (BPR)? (b) List down any four factors that contribute to the difficulties in implementing BPR (c) Explain the differe
Frameworks (e.g. 'S'-curve indication industry maturity), models (e.g. Porter's Five Forces model), techniques (e.g. Key Success Factor analysis in combination with competitor anal
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