The change manager

The change manager is accountable for the day to day activities of the change management process for the Information Management team. This person  must  essentially  be  a  process-driven  person,  as  the  change manager is responsible for the following:

• Logging and consolidating the RFCs (Request for Change),
• Monitor that the RFCs are filled out correctly,

• Handing over the change requests to a change owner, and
• Relentlessly reviewing the overall change process.

The change manager also approves the following:

• The change advisor's determination whether the projected changes are practicable.
• The change advisor's determination of the amount of impact of each proposed change
• Give approval for the requests where appropriate. Deny transform requests for all but major and emergency changes.
• The change owner's planning and change execution plan, and
• All completed changes to guarantee success.
• In essence, the change manager is occupied in almost every step of the change management process.