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Ques: What do you consider to be the challenges facing operations managers today?
1. Interfacing with other managerial functions
2. Dealing with increased rates of change
3. Increasing array of skills necessary
4. Changing environments - including wide range of service environments such as education, health, travel and tourism, introduction of complex information systems such as ERP increasingly demanding standards, tqm; bpr , iso 9000; iip; bs 14000 and need for continuous improvement
5. Need for constant innovation.
Making cause and effect diagram for TQM
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Compare and contrast the key dimensions of the general environment, the task environment and the enacted environment of an organization.
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