Business processes, Business Management

Assignment Help:

When a new customer arrives at the pharmacy to have a prescription filled, they are asked to provide basic customer information which includes their name, address, phone number, date of birth, social security number, and serious medical issues. In addition, allergy information (e.g. penicillin, sulfa, etc.) is required of the customer. A sales associate records the customer's information in the appropriate locations. The customer's basic information is recorded on the customer profile sheet.Their last name and the last 4 digits of their social security number (called: ssn4) is recorded in the daily new client log which contains all new customers by date they began receiving prescriptions at the pharmacy. In addition, the client's allergies to medications are recorded in the allergies binder. 

Next, a unique new member number is determined by the sales associate by looking up the last member number in the client profile filing cabinet. The number is recorded on both a new member card as well as the customer profile sheet. The member card includes the client's name and new member number and is pre-printed with the Paisano logo, address, and business phone number. The member card is given to the customer and the customer profile sheet is filed in the filing cabinet.

For customers that have prescription drug coverage, the sales associate verifies their insurance information. The insurance company's name on the client's prescription card is matched against the pharmacy's listing of insurance companies that they accept. If the company is on the list, the sales associate contacts the insurance company's 800# automated service to determine if the customer has an active account that can be billed. The customer's insurance information and/or status is noted on the customer profile sheet.  If the customer provides an invalid prescription card, the customer is given notification of the invalid card. Note: Customer's without insurance are still accepted but will be required to pay full price for all medications.


Related Discussions:- Business processes

Minimum cost, Sid and Nancy both need to buy pens for school. The bookstor...

Sid and Nancy both need to buy pens for school. The bookstore has only two types of pens: Basic blue pens (B), which cost $.60 each. Long-lasting green pens (G), which have

Assignment, hi I want help with assignment for management principle

hi I want help with assignment for management principle

Leadership and Change Management Styles, If you were Lisa Benavidez, what s...

If you were Lisa Benavidez, what suggestions would you make to Forest''s new CEO

Identify five basis functions of the organization, A company Mission statem...

A company Mission statement should determine / identify 5 basis functions of the company, select and discuss 4 elements you have identified in the Airbus Industries mission stateme

Explain potential conflict between management and company, CRSL has a large...

CRSL has a large auditorium which can cater for 300 people and is ideal for formal balls and functions. The auditorium can also be reconfigured to cater for 100 people. The Seasons

What is breaking time barriers, Q. What is Breaking Time Barriers? Comp...

Q. What is Breaking Time Barriers? Computers as well as telecommunication networks break time barriers. The major capabilities of IT are to shorten the barriers. The major capa

Define the meaning of entrepreneur, Define the meaning of Entrepreneur. ...

Define the meaning of Entrepreneur. An Entrepreneur is a person who notices a requirement and then brings mutually manpower, capital and material needed to meet that requiremen

Discuss the rationale for technical analysis, Question 1: (a) With the ...

Question 1: (a) With the use of a diagram describe what is meant by indirect investing. (b) What are mutual funds? (c) The total market value of all stocks of Dodo Investmen

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd