Business processes, Business Management

Assignment Help:

When a new customer arrives at the pharmacy to have a prescription filled, they are asked to provide basic customer information which includes their name, address, phone number, date of birth, social security number, and serious medical issues. In addition, allergy information (e.g. penicillin, sulfa, etc.) is required of the customer. A sales associate records the customer's information in the appropriate locations. The customer's basic information is recorded on the customer profile sheet.Their last name and the last 4 digits of their social security number (called: ssn4) is recorded in the daily new client log which contains all new customers by date they began receiving prescriptions at the pharmacy. In addition, the client's allergies to medications are recorded in the allergies binder. 

Next, a unique new member number is determined by the sales associate by looking up the last member number in the client profile filing cabinet. The number is recorded on both a new member card as well as the customer profile sheet. The member card includes the client's name and new member number and is pre-printed with the Paisano logo, address, and business phone number. The member card is given to the customer and the customer profile sheet is filed in the filing cabinet.

For customers that have prescription drug coverage, the sales associate verifies their insurance information. The insurance company's name on the client's prescription card is matched against the pharmacy's listing of insurance companies that they accept. If the company is on the list, the sales associate contacts the insurance company's 800# automated service to determine if the customer has an active account that can be billed. The customer's insurance information and/or status is noted on the customer profile sheet.  If the customer provides an invalid prescription card, the customer is given notification of the invalid card. Note: Customer's without insurance are still accepted but will be required to pay full price for all medications.


Related Discussions:- Business processes

Shaping culture and values - leadership, Shaping Culture and Values Co...

Shaping Culture and Values Commerce Bank is one of the fastest growing banks in the United States-but it's also one of the goofiest places of business you're likely to find. C

1. Do you agree that countries are wrong in luring companies, 1. Do you agr...

1. Do you agree that countries are wrong in luring companies by offering incentives and tax benefits? Give reasons in support of your answer.

Institutional requirements for successful privatization, Question 1: Su...

Question 1: Successful privatization rests on government's ability to organize the process of change. Show the institutional requirements for successful privatization and the r

Homework, i just need the questions at the end of all the chapters to be an...

i just need the questions at the end of all the chapters to be answered

Micro developments in business, Micro credits have recently been promoted i...

Micro credits have recently been promoted in Europe to deal with the problem of unemployment and encourage economic growth. This has been done by providing an opportunity for both

Benefits of having and environment management system, Question 1: (a) W...

Question 1: (a) What is the purpose of the EIA process (b) Differentiate between the terms environment impact and environmental aspect (c) Do you think public participati

Describe the economic and commercial functions of banks, QUESTION (a) "...

QUESTION (a) "Within the financial system of a country, commercial banks are considered as major financial intermediaries with important contribution to the economy". Discuss t

Problem based on bags r us ltd, Bags R Us Ltd P&L Account for Bags R Us...

Bags R Us Ltd P&L Account for Bags R Us, year ended 31 st March 2008.   $ $ Sales ($35 * 3,000)   105,000

What types of organisations, 1. Discuss what types of organisations these a...

1. Discuss what types of organisations these are and how this might affect the types of accounts they produce and who might use them and how. 2. Compare the business environment f

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd