Business processes, Business Management

Assignment Help:

When a new customer arrives at the pharmacy to have a prescription filled, they are asked to provide basic customer information which includes their name, address, phone number, date of birth, social security number, and serious medical issues. In addition, allergy information (e.g. penicillin, sulfa, etc.) is required of the customer. A sales associate records the customer's information in the appropriate locations. The customer's basic information is recorded on the customer profile sheet.Their last name and the last 4 digits of their social security number (called: ssn4) is recorded in the daily new client log which contains all new customers by date they began receiving prescriptions at the pharmacy. In addition, the client's allergies to medications are recorded in the allergies binder. 

Next, a unique new member number is determined by the sales associate by looking up the last member number in the client profile filing cabinet. The number is recorded on both a new member card as well as the customer profile sheet. The member card includes the client's name and new member number and is pre-printed with the Paisano logo, address, and business phone number. The member card is given to the customer and the customer profile sheet is filed in the filing cabinet.

For customers that have prescription drug coverage, the sales associate verifies their insurance information. The insurance company's name on the client's prescription card is matched against the pharmacy's listing of insurance companies that they accept. If the company is on the list, the sales associate contacts the insurance company's 800# automated service to determine if the customer has an active account that can be billed. The customer's insurance information and/or status is noted on the customer profile sheet.  If the customer provides an invalid prescription card, the customer is given notification of the invalid card. Note: Customer's without insurance are still accepted but will be required to pay full price for all medications.


Related Discussions:- Business processes

Thought it was safer than starting his own business, is fred ill suited to ...

is fred ill suited to be a franchisee or perhaps dis he just not understand what he was getting into at the contact signing

Objectives of total productive maintenance, TPM was introduced to achieve ...

TPM was introduced to achieve the following objectives . the important ones are listed below: a. Avoid wastage in a quickly changing economic environment. b. Producin

Explain the process of merger, Question 1 Write the types of mergers and a...

Question 1 Write the types of mergers and acquisitions. Describe the steps to a successful merger Question 2 Explain the process of merger. Write down the goals of a merger

Need of quality management systems in an organization, Problem 1: a. ...

Problem 1: a. Describe the need of Quality Management Systems in an organization. List any two advantages of Quality Management Systems. b . Explain Quality Assurance and

Where is the supervisor taking care about the organization, What are the po...

What are the points where supervisor has to take care about the organization? A supervisor generally has to take care of the given: • Training and selecting of employees

#a review of two articles, prepare review of articles on the role/impact/co...

prepare review of articles on the role/impact/contribution of information system in business

Strengths and weaknesses of the existing system, The system analyst must un...

The system analyst must understand the existing problems and strengths and weaknesses of the existing system. Other activities comprise identifying the overall implications and ben

#title: Sole proprietorship, What are the features, advantages and disadvan...

What are the features, advantages and disadvantages of sole proprietorship

Financial management, .discuss the applicability of an operating cycle to p...

.discuss the applicability of an operating cycle to poultry business in uganda

Development of individuals over the whole life span, QUESTION 1 (a) Des...

QUESTION 1 (a) Describe the process of growth and development of individuals over the whole life span, highlighting the various milestones (b) Which period would you conside

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd