Business processes, Business Management

Assignment Help:

When a new customer arrives at the pharmacy to have a prescription filled, they are asked to provide basic customer information which includes their name, address, phone number, date of birth, social security number, and serious medical issues. In addition, allergy information (e.g. penicillin, sulfa, etc.) is required of the customer. A sales associate records the customer's information in the appropriate locations. The customer's basic information is recorded on the customer profile sheet.Their last name and the last 4 digits of their social security number (called: ssn4) is recorded in the daily new client log which contains all new customers by date they began receiving prescriptions at the pharmacy. In addition, the client's allergies to medications are recorded in the allergies binder. 

Next, a unique new member number is determined by the sales associate by looking up the last member number in the client profile filing cabinet. The number is recorded on both a new member card as well as the customer profile sheet. The member card includes the client's name and new member number and is pre-printed with the Paisano logo, address, and business phone number. The member card is given to the customer and the customer profile sheet is filed in the filing cabinet.

For customers that have prescription drug coverage, the sales associate verifies their insurance information. The insurance company's name on the client's prescription card is matched against the pharmacy's listing of insurance companies that they accept. If the company is on the list, the sales associate contacts the insurance company's 800# automated service to determine if the customer has an active account that can be billed. The customer's insurance information and/or status is noted on the customer profile sheet.  If the customer provides an invalid prescription card, the customer is given notification of the invalid card. Note: Customer's without insurance are still accepted but will be required to pay full price for all medications.


Related Discussions:- Business processes

Explain how the people and payroll system could benefit ld2, The LD2 group ...

The LD2 group has grown rapidly over the past five years by acquiring a number of smaller kitchen accessory manufacturers and kitchen suppliers and fitters. As a consequence of thi

Competitive environment and strength of a company, Competitive Environment ...

Competitive Environment and Strength of a Company Over the years the growth in Glass industry had slowed down and margins are shrinking in high volume markets. The reason attr

Dumping and economics of scale, I need the assignment on dumping and extern...

I need the assignment on dumping and external economics of scale with presentation on power point and summary about these two topic in 1000 words

#title.Case study analysis should cover: A well written Rep, Ask question ...

Ask question #Minimum 100 words acceptedBarbara’s New Job Adapted from a case written by Glyn Jones, University of Waikato McShane, S., Olekalns, M. & Travaglione, T. (2010) Organi

Write short note on improving business qualities, Q. Write short note on im...

Q. Write short note on improving business qualities? Ans. One of the strategic business worth of information technology is its role in making major improvements in a company's

research issues in management, a)   Use information and technology  resour...

a)   Use information and technology  resources to research issues in management. b)   Specify clearly and concisely about management using proper writing mechanics.

Business ethics, a. Executive"Summary:"ideally"one"page"but"no"more"than"tw...

a. Executive"Summary:"ideally"one"page"but"no"more"than"two." b. Sections 1:"Introduction" c. Section"2:"Main"body"of"the"report"consisting the"questions" at"the"end"of"case"study

Control of product during inspection, Inspection of production takes time...

Inspection of production takes time which may extend from a few hours to a number of days depending upon the nature of the product. It is necessary to exercise suitable o

Use of information system in business, Q. Use of Information system in busi...

Q. Use of Information system in business? The utilization of information system has been increasing day by day. It assists to give a competitive advantage over business rivals.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd