Business processes, Business Management

Assignment Help:

When a new customer arrives at the pharmacy to have a prescription filled, they are asked to provide basic customer information which includes their name, address, phone number, date of birth, social security number, and serious medical issues. In addition, allergy information (e.g. penicillin, sulfa, etc.) is required of the customer. A sales associate records the customer's information in the appropriate locations. The customer's basic information is recorded on the customer profile sheet.Their last name and the last 4 digits of their social security number (called: ssn4) is recorded in the daily new client log which contains all new customers by date they began receiving prescriptions at the pharmacy. In addition, the client's allergies to medications are recorded in the allergies binder. 

Next, a unique new member number is determined by the sales associate by looking up the last member number in the client profile filing cabinet. The number is recorded on both a new member card as well as the customer profile sheet. The member card includes the client's name and new member number and is pre-printed with the Paisano logo, address, and business phone number. The member card is given to the customer and the customer profile sheet is filed in the filing cabinet.

For customers that have prescription drug coverage, the sales associate verifies their insurance information. The insurance company's name on the client's prescription card is matched against the pharmacy's listing of insurance companies that they accept. If the company is on the list, the sales associate contacts the insurance company's 800# automated service to determine if the customer has an active account that can be billed. The customer's insurance information and/or status is noted on the customer profile sheet.  If the customer provides an invalid prescription card, the customer is given notification of the invalid card. Note: Customer's without insurance are still accepted but will be required to pay full price for all medications.


Related Discussions:- Business processes

Business plan, starting up a maintances business plan

starting up a maintances business plan

Managing communication, understand how to assess information and knowledge...

understand how to assess information and knowledge needs

Importance of materials handling, Importance of Materials Handling It...

Importance of Materials Handling It is hard to  realized how  important are material handling in the  cost  of operation because it is  something  that is  quite  common  to

Assignment, hi there, I just need an assignment to be ready

hi there, I just need an assignment to be ready

How is market mix illustrated by p variables of marketing, How is the marke...

How is the market mix illustrated by the P variables of marketing? The given figure demonstrates the market mix, additionally sub divided as: The marketing mix is the centra

Business communication, You work for an accounting firm. Your supervisor as...

You work for an accounting firm. Your supervisor asks you to write a report on a new photocopier which the accounting firm can purchase. In addition to information about its hardwa

Economise of maintenance, Maintenance is a costly activity. It is one of th...

Maintenance is a costly activity. It is one of the sizeable indirect costs that enter in to manufacturing and hence it should be given considerable attention by the operations

What are the levels of management, What are the levels of management? ...

What are the levels of management? Levels of Management: Industrial management has obtained the given activity levels as follows: • Top Management • Upper middle ma

What is role of bpel? , BPEL is a language for relatively easy description ...

BPEL is a language for relatively easy description of how web services are composed into business processes. BPEL is the first of its kind. BPEL ? Permits abstract and execut

Describe characteristics of culture within a company, Question 1: Organ...

Question 1: Organisations operate within a business environment. Demonstrate with examples the different aspects and levels of an organisation?s environment. Question 2:

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd