Business processes, Business Management

Assignment Help:

When a new customer arrives at the pharmacy to have a prescription filled, they are asked to provide basic customer information which includes their name, address, phone number, date of birth, social security number, and serious medical issues. In addition, allergy information (e.g. penicillin, sulfa, etc.) is required of the customer. A sales associate records the customer's information in the appropriate locations. The customer's basic information is recorded on the customer profile sheet.Their last name and the last 4 digits of their social security number (called: ssn4) is recorded in the daily new client log which contains all new customers by date they began receiving prescriptions at the pharmacy. In addition, the client's allergies to medications are recorded in the allergies binder. 

Next, a unique new member number is determined by the sales associate by looking up the last member number in the client profile filing cabinet. The number is recorded on both a new member card as well as the customer profile sheet. The member card includes the client's name and new member number and is pre-printed with the Paisano logo, address, and business phone number. The member card is given to the customer and the customer profile sheet is filed in the filing cabinet.

For customers that have prescription drug coverage, the sales associate verifies their insurance information. The insurance company's name on the client's prescription card is matched against the pharmacy's listing of insurance companies that they accept. If the company is on the list, the sales associate contacts the insurance company's 800# automated service to determine if the customer has an active account that can be billed. The customer's insurance information and/or status is noted on the customer profile sheet.  If the customer provides an invalid prescription card, the customer is given notification of the invalid card. Note: Customer's without insurance are still accepted but will be required to pay full price for all medications.


Related Discussions:- Business processes

Assignment, Hi I have one assignment. Can you please give me a quote? It is...

Hi I have one assignment. Can you please give me a quote? It is Advanced Diploma of Business''s assignment and workbook in which you need to answer the questions in workbook and th

Describe the basic control process, QUESTION 1 Explain how the nature o...

QUESTION 1 Explain how the nature of a management job creates the possibility for ethical abuses. Identify common kinds of workplace behaviour and support your answer with exam

Communism, importance of communism?,,to a business?

importance of communism?,,to a business?

Discuss the cultural differences that affect communication, QUESTION W...

QUESTION When in Japan, Do as the Japanese Do In the past, doing business in Japan was a difficult, complicated, and often an unsuccessful venture. In addition to differen

Canteen, whom do you thikk rajender will eat with ?why

whom do you thikk rajender will eat with ?why

Discuss how the masculine and feminine language use differ, QUESTION 1 ...

QUESTION 1 a) Discuss how do stereotypes act as barriers to communication across cultures? Support your answer with examples. b) Explain and discuss on the sources of commun

Prepare an eia for an integrated resort scheme, As an EIA Consultant you ha...

As an EIA Consultant you have been requested by a promoter to prepare an EIA for an Integrated Resort Scheme (IRS) project consisting of 150 Villas, an 18 Hole International Level

GE matrix components, What are the characteristics of each component of the...

What are the characteristics of each component of the GE matrix?

Business ethics, coca cola textbook.pdf 5653K View Download Eassy an...

coca cola textbook.pdf 5653K View Download Eassy and Project.png 138K View Download

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd