Business processes, Business Management

Assignment Help:

When a new customer arrives at the pharmacy to have a prescription filled, they are asked to provide basic customer information which includes their name, address, phone number, date of birth, social security number, and serious medical issues. In addition, allergy information (e.g. penicillin, sulfa, etc.) is required of the customer. A sales associate records the customer's information in the appropriate locations. The customer's basic information is recorded on the customer profile sheet.Their last name and the last 4 digits of their social security number (called: ssn4) is recorded in the daily new client log which contains all new customers by date they began receiving prescriptions at the pharmacy. In addition, the client's allergies to medications are recorded in the allergies binder. 

Next, a unique new member number is determined by the sales associate by looking up the last member number in the client profile filing cabinet. The number is recorded on both a new member card as well as the customer profile sheet. The member card includes the client's name and new member number and is pre-printed with the Paisano logo, address, and business phone number. The member card is given to the customer and the customer profile sheet is filed in the filing cabinet.

For customers that have prescription drug coverage, the sales associate verifies their insurance information. The insurance company's name on the client's prescription card is matched against the pharmacy's listing of insurance companies that they accept. If the company is on the list, the sales associate contacts the insurance company's 800# automated service to determine if the customer has an active account that can be billed. The customer's insurance information and/or status is noted on the customer profile sheet.  If the customer provides an invalid prescription card, the customer is given notification of the invalid card. Note: Customer's without insurance are still accepted but will be required to pay full price for all medications.


Related Discussions:- Business processes

Operate, What is the best business these days

What is the best business these days

Business strategy report, Business strategy report (5,000 words) Section 1:...

Business strategy report (5,000 words) Section 1: Strategy Recommendations and Evaluation Summary (1,000 words) Section 2: Business Strategy Report (4,000 words)

What is erp?, Question 1 What is ERP? Question 2 Discuss the Business pr...

Question 1 What is ERP? Question 2 Discuss the Business process mapping in ERP Question 3 Discuss the steps of the BPR method Question 4 Explain why Quality management is

What are the scopes of management information system, What are the scopes o...

What are the scopes of Management Information System? Scope of Management Information System is: a. For giving timely, accurate, relevant and whole information. b. For gi

Describe the likely features of the proposed corporate, Briefly describe th...

Briefly describe the likely features of the proposed corporate website if it is to be comparable to the best in the industry. The likely features of the proposed corporate web

MEQA501, Today is your first day working for MarmaMed, a firm that produces...

Today is your first day working for MarmaMed, a firm that produces and sells a small range of medical diagnostic products. MarmaMed’s main product is the DiagnoKit™, a simple-to-us

Mba, b. A paper mill produces two grades of paper viz., X and Y. Because of...

b. A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y pape

Democratic and laissez faire leadership style, Question : Mr X is presi...

Question : Mr X is president and general manager of AgriMark Inc., a successful and growing dairy cooperative that?s known for its high quality dairy products. Mr X is a deman

Internal culture of the organisation , Describe how you, the manager of the...

Describe how you, the manager of the business, would use two (2) different forms of visible organisationl culture to encourage staff to learn to be "innovative" and expect, and cop

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd