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The major environmental pressures are summarized as the three Cs Customers competition and change.
1. Customers today known what they want what they are willing to pay and how to get products and services on their own terms.
2. Competition is continuously increasing with respect to price quality selection service and promptness of delivery. Removal of trade barriers increased international cooperation and the creation of technological innovations cause competition to intensify.
3. Change continues to occur. Markets products services technology the business environment and people keep changing frequently in an unpredictable and significant manner.
QUESTION 1 Organisations resist change for many of the same reasons as individuals do. There are also many forces inside an organization that create resistance to changes initi
Merits of specialisation include: Being able to provide a focused, specific and personalized service to their customers means that sole traders can thrive solitary tra
Explain the different delivery styles that speakers can select for their presentation
Your Ministry has retained the services of High Tech Company Limited for laboratory installation in a newly constructed hospital. One of the conditions of the contract is that mat
Question 1: "To inspire confidence and trust leaders must have certain skills which could enable them to comply with Adair's principles" (a) What are the basic skills that
Discoss the skills required by the management at different levels of the hierachy
QUESTION a) Top Mobile Company ltd deals in mobile phones. For the last two years, the company has been using traditional marketing tools like newspapers, pamphlets and radio t
What do you understand by “line balancing”? What happens if balance doesn’t exist?
QUESTION 1 (a) Explain what do you understand by non- verbal communication and how it carries different meanings in different cultures? (b) Discuss what is the role of comm
Question 1 Explain the importance of studying Organisation Behaviour Question 2 Define ‘learning'. Describe various learning theories Question 3 Describe the personality
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