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Question 1:
(a) The Candos Visiting Nurse Services has a team of nurses who visit patients at home to provide medical services. Its business processes are all manual and paper-based. How might a CRM system benefit them?
(b) Using Web personalization technology, companies are moving into customer-centered retailing. Discuss this concept, defining relevant terms.
(c) Discuss the role and influence the user plays in software development.
Question 2:
(a) The unique features of the Internet and the Web have boosted the growth of the E-commerce. Explain.
(b) In what type of circumstances would you advise a company to use data mining as an important business tool?
(c) What are the business advantages of using voice over IP (VoIP) technology?
Explain the differences between internet, intranet and extranet.
design strategies for improvement online retail
Differentiate between OLTP and OLPP? ...............................................................................................................................................
Network Definition "Whenever more than two units (e.g., persons, organisations, or computer terminals) are connected and share some attribute, a network is formed". This stat
Operational Aspects of SDI Once the policy aspects regarding the design of an SDI system are decided by the competent authority, appropriate decisions regarding components ar
rfid
Theme One: Vendors of software packages such as ERP and CRM systems are selling their products to organizations as off-the-shelf information systems solutions that promise a se
Question: (a) The Systems Development Life Cycle is the oldest process for building information systems and is still used today for medium and large complex systems projec
Describe in detail the workflow of HRM that deploys ERP systems with a neat Diagram
identify stages and level of decision making
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