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Question 1:
(a) The Candos Visiting Nurse Services has a team of nurses who visit patients at home to provide medical services. Its business processes are all manual and paper-based. How might a CRM system benefit them?
(b) Using Web personalization technology, companies are moving into customer-centered retailing. Discuss this concept, defining relevant terms.
(c) Discuss the role and influence the user plays in software development.
Question 2:
(a) The unique features of the Internet and the Web have boosted the growth of the E-commerce. Explain.
(b) In what type of circumstances would you advise a company to use data mining as an important business tool?
(c) What are the business advantages of using voice over IP (VoIP) technology?
Question 1: (a) Explain in details the 5 main E-Business Models. (b) Explain the different factors to be taken into consideration in order to manage an E-Business infrastruc
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Question 1: (a) Identify and briefly describe the steps of the prototyping process. Discuss the advantages and disadvantages. (b) Show five key applications of e-business
We spent some time talking about data, especially through the number of articles from the Economist, including "Data, data everywhere",: • All too much • A different game • Clic
rfid
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Question 1: (a) Describe the Business Process Reengineering concept and explain how redesigned business processes and Enterprise Systems are related. (b) Explain the differe
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