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Q.1. Discuss how information technology affects and change organizations. Q.2. How do managers use information to make decisions?
Explain some of the approaches for handling customer complaints and listening to customers
QUESTION 1 Critically discuss the different common decision making traps. Support your answers with relevant examples QUESTION 2 Critically discuss how to make effectiv
Question 1: (i) Define a "bargaining unit". (ii) What are the factors, advocated by the Code of Practice of the Industrial Relations Act, 1973 which should be taken into a
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1. Differentiate between disaster recovery and business continuity. In your answer provide examples of the processes and technology involved. 2. The decision to choose a DAS, NA
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