Question:

‘E-government should lead to a new and transformed relationship between the government and citizens enabled by computer networks'.

(i) Show the benefits which e-government services will bring to citizens.

(ii) Using Mauritius as an example, check the different e-government areas which have to be developed to improve public service delivery locally.

(iii) The Government must check ‘priority areas' in the early stages of e-government deployment. Describe the term ‘priority area' using examples.