Benefits of indicators for quality improvement, Operation Management

Assignment Help:

Question 1:

Describe the goals and programs of strategic plan.

  • Definition of goals and importance of goals
  • Action plans
  • Characteristics and execution of action plans
  • Concluding remarks

Question 2:

What are the benefits of indicators for quality improvement?

  • Different definitions of indicators
  • Purpose of indicators, characteristics of ideal indicator
  • Advantage of indicators
  • Examples

Question 3:

What are the important components of retest reliability?

  • Description/definition of retest reliability
  • Change in the mean - typical error,
  • retest correlation - kappa coefficient,
  • alpha reliability.

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