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QUESTION
E Deming, P Crosby and J Juran ( the 3 Quality Gurus ) have greatly contributed to the field of Total Quality Management . You are required to compare and contrast their teachings in the following areas-
(a) Definition of quality
(b) Cost of quality
(c) Statistical process control
(d) Basis of improvement
(e) Management responsibility
Types: There are various types of survey research-descriptive, evaluative, comparation, correlation, longitudinal, cross-sectional, cross-cllltural, etc. Descriptive Survey:
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