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QUESTION
E Deming, P Crosby and J Juran ( the 3 Quality Gurus ) have greatly contributed to the field of Total Quality Management . You are required to compare and contrast their teachings in the following areas-
(a) Definition of quality
(b) Cost of quality
(c) Statistical process control
(d) Basis of improvement
(e) Management responsibility
QUESTION 1 (a) Every organisation must focus on quality performance. With the help of a schematic diagram, define the following terms as applied to management performance and i
QUESTION (a) Comment on the generic competitive strategies as proposed by Porter with the use of suitable examples (b) Briefly elaborate, with relevant examples, your unders
Library Reinforced Binding: Reinforced binding means strengthening the book by adding some material. It could be strengthening of the hinge with cloth or the reinforcing a pal
scientists use what to find answers to problems
Document Delivery Service: The primary responsibility of the library is to provide the user with the texts (we may call them original documents). If the original documents ar
A company manufactures and sells a single product. The variable cost of the product is Rs 2.50 per unit and all production each month is sold at a price of Rs 3.70 per unit. A pote
Question: Worker's compensation and injury pensions: (a) What were the problems encountered by injured workers prior to the Workmen's Compensation Act? (b) How has the
Managerial W riting This provides a channel for management communication. Writing is a means of communication. It has specific advantages and disadvantages. Advantages
#questioWhom do you think Rajender will eat with? Why? 2. If you were one of the other foremen, what could you do to make Rajinder’s transition easier? END OFn..
Question: (a) Change has become an inevitable feature of organisational life in today's competitive business world. Change can manifest itself in two forms. It can either simpl
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