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QUESTION
E Deming, P Crosby and J Juran ( the 3 Quality Gurus ) have greatly contributed to the field of Total Quality Management . You are required to compare and contrast their teachings in the following areas-
(a) Definition of quality
(b) Cost of quality
(c) Statistical process control
(d) Basis of improvement
(e) Management responsibility
AACR 2: Anglo-American cataloging rules/ Prepared by the American Library Association, the British Library, the Canadian Committee on Cataloguing, the Library Association, the
ALA Rules (2nd definitive edition): American Library Association. ALA cataloging rules for author and title entries. - 2nd ed. / Clara Beetle, editor. - Chicago: American Libr
Question 1: Management needs help when confronted by sudden crisis. It is required that crises be managed intelligently and forthrightly with the news media, Employees and the
Question 1 Discuss the various activities carried out by commercial banks these days that are common to clients of both commercial banks and development banks Question 2 What
QUESTION 1 (a) Explain the steps involved in Strategic Planning Process. (b) Using the different components of a mission statement, write a model mission and vision statemen
QUESTION 1 Management's job is not to see the company as it is but as it can become. A strategy is a commitment to undertake one set of actions rather than another. Discuss thi
Functions of library classification : Functions of library classification can be summarised as follows: i) Library classification helps to arrange documents in a systemati
Shelf Register/Shelf List: Shelf register or shelf list is an important record of books; which shows the position of any book on the shelves. In order to control the movement
QUESTION (a) What are some of the major types of Knowledge Management roles that exist in organizations today? (b) What types of competencies should be present in a good Kno
REFERENCE AND INFORMATION ACCESS TOOLS: Libraries have always been engaged in providing services to their users. Maximum utilization of resources is the principle underlying
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