Basic elements of a grievance procedure: the basic elements of a grievance procedure are:

1. The existence of a sound channel through which a grievance may pass from redresses if the previous stage or channel has been found to be inadequate, unsatisfactory or unacceptable. This stage may comprise three, four or five sub stages.

2. The procedure should be simple, definite and prompt, for any complexity or delay may lead to an aggravation of the dissatisfaction of the aggrieved employee.

3. The steps in handling a grievance should be clearly defined.

a. These should comprise

b. Receiving and defining the nature of the grievance.

c. Analysis is the facts, after taking into consideration the economic, social, psychological and legal issues involved in them.\

d. Taking an appropriate decision after a careful consideration of all the facts.

e. Communicating the decisions, to the aggrieved employee.

f. Whatever the decision, it should be followed up in order that the reaction of the decision may be known and in order to determine whether the issue has been closed or not.